The novated customer experience

Posted: 6/03/2012 By: Rory Deegan

Setting up

Starting out on your novated lease is very simple, anyone interested just needs to contact Novated by Fleetcare. This can be done either by calling or submitting some preliminary details on our novated website. Your first discussion with a Novated Consultant usually centres around what vehicle you are looking for. Your Consultant will prepare a quote which includes all running costs for the term of the lease. These costs will be bundled into one easy monthly payment. Once all the paper work has been completed and a salary packaging schedule has been created and signed work starts on sourcing and delivering your new vehicle.

Your transaction reports

Each month you will receive a report which shows all expenses for your vehicle during that month. The report is very straightforward And includes links to “Your reports explained” on our website.

Online Portal

In addition to monthly reports you can access your account online at any stage during your lease. In addition Novated by Fleetcare now has a mobile website and mobile customer portal. These two new mobile sites confirm that novating is not only less expensive than any other route to vehicle ownership; it’s also the most convenient.

Rego, insurance and management of other vehicle expenses

Almost all Australians complain that they are expected to fill out mountains of time consuming paperwork. If your lease is fully managed like it is with Novated by Fleetcare, we manage and monitor the set up and renewal process of your vehicle registration and insurance . This also works out well as it saves precious time and money for you as you don’t need to run around getting these tasks done individually and you don’t need to pay for them in large lump sums..

On completion

On the completion of any novated lease a customer has three options of what to do.

1. Refinance the vehicle - this allows the customer to re-finance the cost of the vehicle which has not already been paid. A great number of people choose to re-finance. As long as the vehicle will not be over 8 years old at the end of the agreed new finance period there are no problems with this.
2. Pay off the residual - you can pay the residual direct to the financier and take ownership of the lease car.
3. Start another Novated Lease on a new vehicle - Here you would simply restart the novated lease process again with a new vehicle. This would most likely involve different monthly repayments as the new car would most likely be different to the previous vehicle.

Also, all leases with Novated by Fleetcare are fully reconcilable. This means in cases where monthly budgeted amounts are not used the amount is refunded.
    

Wrap up

Whatever vehicle you go for the simple fact is that the process of salary packaging is a very simple and cost efficient way of owning a vehicle.

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